RETURN POLICY
Last updated 18/11/2019
If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund. Please see below for more information on our return policy.
To initiate a return please fill out the return form which can be found by clicking the button at the bottom of the page.
RETURNS
All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging and mail your return to the following address:
Get Dog Smart
Attn: Returns
44 Thorpe View
Ashbourne
Derbyshire
DE6 1SY
REFUNDS
After receiving your return, we will process your return. Please allow at least 7 days from the receipt of your item to process your return.
QUESTIONS
If you have any questions concerning our return policy, please contact us getdogsmart@gmail.com
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Every collar we sell supports the work of Dog Desk Animal Action, a social enterprise supporting vulnerable dogs & dogs living in poverty.